Payment methods and order confirmation
AlipayWeChat PayUSDT
In the user panel, choose a plan from the plans section. Before submitting, check the plan name, data allowance, price and billing method—especially the difference between a monthly plan and a data pack. When everything looks right, go to checkout and pay with Alipay, WeChat Pay or USDT.
Use the order details and instructions shown at checkout when making a payment; don’t rely on old screenshots or information from another order. After paying, check the order status in the panel, then confirm your subscription on the overview page. Don’t assume the plan is active just because you closed the payment page.
If the payment result and order status in the panel don’t match, first confirm they’re for the same account and order. Then contact support through a ticket with the order details and a description of the issue. Avoid submitting new orders repeatedly to check the result, and never share your password or full subscription link publicly.
View plans in the panel →
30-day refund policy
YiYiVPN offers a 30-day refund policy. Review the refund policy to understand the terms before choosing a plan. If the plan doesn’t suit you, submit a refund request in the user panel; there’s no need to combine it with routine connection troubleshooting.
Open a support ticket to request a refund and include the relevant order. If your account has multiple orders, specify which one you’re referring to. Follow up and check progress in the ticket. Don’t share subscription details as a public attachment.
Refunds are subject to the refund policy and support ticket updates. This page doesn’t make any additional promise about processing times or payment provider timelines. Keep your order details after submitting a request in case you need to follow up.